You can now possibly have your own training center and help students be employed.

If you're interested in obtaining a franchise of CCA, read on.

First off though, allow us to provide you with a brief background of the BPO and ICT Industry.

The BPO and ICT Industry is known as the “Sunrise Industry” of the country, due to the fact that this industry has brought in millions of dollars in investment from foreign companies, while creating several thousand jobs in the process. The industry has greatly led to the development of the country, having increased employment opportunities in areas outside of Metro Manila: Baguio, Cebu, Davao, Negros, and Ilo-ilo, which is why the demand for people in the industry has been steadily increasing by 30% every year, seen to grow even higher in the next ten years. In fact, the overall Information and Communications Technology (ICT) industry is projected to need around 207,000 people by 2005. With around 30 call centers registered with the Philippine Economic Zone Authority in 2004, and with each of the call centers looking to hire, the industry has a lot of seats to fill. Yet, despite the 400,000 people who graduate yearly, this supply is hardly met mainly due to applicants not having the necessary skills required to effectively work in the industry. As such, despite the yearly churn out of hundreds of thousands of hopeful graduates, the industry-wide average passing rate is around 2 to 5 percent. For every 100 applicants, only 2 to 5 people are qualified for the job. Alarmingly, this passing rate is steadily decreasing every year.

Clearly, our current supply of people cannot fulfill the demand, which is why the Call Center Academy was set up.

CCA has constantly seen to equipping students with the skills necessary to succeed in the Call Center Industry. Yet despite the aggressive stance of CCA, the industry needs more well-equipped graduates, which is why CCA is pursuing the franchise track, to expand its operations (particularly outside of Metro Manila) and to churn out more graduates to meet the demand in areas such as Cebu, Davao and Ilo-ilo.

The Call Center Academy is an opportunity for you to alleviate the burdensome employment crisis in the country. By partnering with CCA as a franchisee, you are in a position to contribute to the economic and national development (especially in areas beyond Metro Manila), while being compensated financially.

If you are interested in helping in the growth and development of both CCA and the country, do give us a call at 890-4993 and we shall be glad to assist you. If you wish to know more, kindly send us an email at info@callcenteracademy.com.ph or call_center_academy@yahoo.com.