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 Address:
 G/F PDAF Building,
 407 Sen. Gil Puyat Avenue
 (formerly Buendia),
 Makati City, Philippines

 Telephone:
 (63 2) 895-4298
 (63 2) 890-4993

 TeleFax:
 (63 2) 895-4298

 E-mail:

 info@callcenteracademy
 com.ph


 call_center_academy@
 yahoo.com

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  Testimonials

EXCEL SABULAO (22 years old)- Accenture

CCA is one of the best training grounds for call center wannabes, not only because of the high-tech facilities that the institution provides, but also because of the people

behind CCA. The relationship between the students and the trainers is different from what we see in a typical classroom. The trainers as well as the employees are very cool and accommodating. CCA really helps its students build confidence and develop potentials. There's something in CCA that other training centers don't have. If you want to know that thing, then enroll in CCA. I really had a great time in CCA and I learned a lot of important things. I can say that I am better now after my training in CCA. My trainers enlightened me about a lot of things that are essential to the career I chose to pursue. Their words and the experiences they shared inspire me to strive harder to achieve my own goals. I owe to CCA my new job and Ill be forever grateful for that. I wish further success for CCA.
 

 

JAY-AR ALEGRE (38 years old) - Convergys

Hey guys, howdy! I just want to thank you for giving me the chance to train with you guys. The skills acquired from your training center sure did the trick --now working as a tech support in Ambergris Solutions. Keep up the good work guys and good luck to your graduates.

   

YEN CAASI (20 years old) – PeopleSupport

All my learning in CCA helped me a lot. Last October 2 was our ‘New Hire Orientation' in PeopleSupport. I owe it to you guys.

   

JOM ESPINO (23 years old) – Advanced Contact Solutions

Thank you for training me so well. Now I got a job in a call center. CCA is my success story, for without CCA I won't excel in this industry. Thank you for enhancing my talents and for bringing out the best in me.

   

CLOUWY CARABACCAN (28 years old) – Teleperformance

I want to thank you, CCA, for being so patient with us. Because of CCA, I increased my confidence, improved my communication skills, met new friends, and got a new job.
Thank you for all the tips and advice. I owe you a lot. I won't forget that you are the reason why I got hired.
   

MELVIN RUIZ (21 years old) – Teleperformance

I owe CCA my TSR position at TeleperformancePH. Thanks for the knowledge and skills, how to pass those hard interviews, how to handle irate callers, and how to be a good agent. I hope you help more people and turn them into agents in the near future.
   

SASSA - TrecGlobal

I am a proud graduate of CCA. Aside from the fact that I learned the ABC's of customer service, CCA taught me how to be an excellent customer service agent. Their teachers equipped me with the proper knowledge,
helping me now in my chosen career. I'll forever be thankful to CCA.
   

MARK ANTHONY FLORES

How does it feel being in CCA? Well, I learned a lot from you guys. Thank you for helping with my communication skills, up to my confidence. Indeed, CCA has it all. Now I have a good idea of
what a call center is. I truly enjoyed the CCA experience.”